FARGO, ND (Valley News Live) — A South Fargo woman recently stopped a suspected thief from stealing her packages on Tuesday, but she couldn’t stop him from taking the rest of them that belonged to neighbors. She now hopes spreading the word will also help protect others from having their property stolen.
S. Fargo’s wife said she was waiting for her packages to arrive from Amazon. After a while, she went to the mailroom and spotted a woman carrying packages. She decided to follow her outside and confront her just in case if she had her property. After her first conversation, S. Fargo’s wife knew something was wrong.
“So my thinking was like, okay, she’s stealing packages, because you wouldn’t go and give me items that were yours and say, ‘Oh, this could be yours.’ So at that point, I was like, “Okay, give me my box.” I was very frustrated and I was like, “I have another one and you have to give it to me too”. said the woman S. Fargo.
After trying to get more information, S. Fargo’s wife pulled out her phone and took a photo of the thief. What added to the stress of the situation was that she received a confirmation email from Amazon that her packages had been delivered to her. When in reality they were taken away.
“Very frustrating. I’m not going to lie, when I got an email from them they were very sorry and it looked like something was about to change until I got a message from my neighbor today “S. Fargo’s wife said of a text she got from a neighbor. “She got the same thing. ‘It’s been delivered into your hands’, she’s at work. It doesn’t therefore did not occur.”
She added that Amazon Logistics customer service wrote her an email. Stating that they plan to handle the situation and offering their sincere apologies.
“This kind if parcel delivery is not acceptable as we advise and train our drivers not to leave parcels unattended and to strictly follow delivery instructions if there are any.” in an email from Amazon Logistics customer service.
We reached out to Amazon after our interview at S. Fargo to ask about their drivers’ policy on handling and delivering packages, and the incident that happened this week.
“We work hard to provide customers with a great experience and regret that this situation has not lived up to our high standards,” Amazon’s Simone Griffin wrote in an email to Valley News Live. “We are continuing to investigate this incident and will be contacting the customer to address it.”
The Fargo Police Department also confirmed there was an open investigation. The South Fargo woman just hopes other people don’t lose their property.
“I’m just really disgusted. Because I ordered things that can be replaced, but what about people, they have someone sending them something valuable. said the woman S. Fargo.
If you have any information about this case or any recently stolen packages, contact the Fargo Police Department.
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