NASHVILLE, TN (WSMV) – First, the Amazon package with a weighing bench inside.
Then another Amazon delivery, this time with 9 volt batteries.
And Amazon packages kept coming; clothing, training equipment, all addressed to Chelsey Luster in Athens, TN, and all paid for through her bank account.
Except that Luster did not order anything.
âAll of the fees ended up coming in at $ 500,â Luster said.
Luster is now the second Tennessean found by News4 Investigates who created a second Amazon account using their name, address, and bank or credit card information, but without their permission.
âPeople should understand that this could happen to anyone,â Luster said.
The first high-profile case of a second Amazon account being set up has been revealed in the case of Dr Michelle Fiscus, the state’s former vaccine expert, who claimed that a second fraudulent Amazon account had been created to his name and had sent a dog. muzzle at her state office while under immunization control.
Amazon then confirmed that a fraudulent account had indeed been created without its authorization.
NASHVILLE, TN (WSMV) – Amazon has confirmed to Dr Michelle Fiscus, the state’s former top vaccine expert, that a fraudulent account has been created …
Luster admits that when she first heard Fiscus’ claims that a second Amazon account in her name was responsible for sending the controversial muzzle, she found it hard to believe.
Then she received the Amazon packages and saw that her bank account was debited.
â(An Amazon rep) finally told me there was a second account with my credit card number, with my name and mailing address,â Luster said.
Luster said she disputed the charges with her bank, but because she had ordered from Amazon so many times in the past, she said she was told there was no evidence that she had not ordered the packages.
She said her bank refused to refund the money.
News4 Investigates repeatedly sent emails and spoke with an Amazon public relations representative, asking if there was a flaw in its security systems.
None of the questions were answered and the spokesperson issued a statement that read, âWe have resolved the customer’s issue, reimbursed their charges and taken action on the accounts in question. We proactively prevent the use of stolen account and payment information from our store, regardless of where the wrongdoers obtained it. We recommend that all consumers, whether or not they are Amazon customers, take precautions to protect their personal information and have some tips for doing so in our help pages here.
This week, Luster received an email from Amazon confirming that unauthorized purchases had been made and that the company would reimburse her for all charges.
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